INTRODUCTION

Successful companies have been studied and the common elements identified are captured in a set of international standards known as the ISO 9000 Quality Management System series. A quality management system has been described as business common sense. It is a business improvement tool which provides guidance on good management practices. Training in a Quality Management System Based on the ISO 9000 Series delves into the requirements of a quality management system. This training course is highly recommended for businesses and other organizations committed to continually improvement.

The benefits to be gained from implementing these requirements include:

 enhanced customer satisfaction

 improved operational efficiency and effectiveness

 continual improvement of products/services

Format

This one day training includes PowerPoint presentations, discussions, group activities, and course material.

Venue

Saint Lucia Bureau of Standards SLBS)

Record of Participation

Certificates of participation will be issued.

Cost: $180.00 per participant

Registration

Call the SLBS at: 453-0049, 456-0102 or 456-0546.

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