Introduction
Successful companies have been studied and the common elements identified are captured in a set of international standards known as the ISO 9000 Quality Management System series. A quality management system has been described as business common sense. It is a business improvement tool which provides guidance on good management practices.

Training in a Quality Management System Based on the ISO 9000 Series delves into the requirements of a quality management system. This training course is highly recommended for businesses and other organizations committed to continually improvement. The benefits to be gained from implementing these requirements include:
 enhanced customer satisfaction
 improved operational efficiency and effectiveness
 continual improvement of products/services
Target Group
 Business owners/heads of organizations
 Managers/supervisors
 Quality personnel

Format
This one day training includes PowerPoint presentations, discussions, group activities, and course material.

Date: October 24 & 25, 2018
Time: 9:00 a.m. to 4:30 p.m.
Venue: Saint Lucia Bureau of Standards (SLBS)
Record of Participation
Certificates of participation will be issued.
Cost: $180.00 per participant

Deadline for payment Friday Ocotber12, 2018
Registration
Call the SLBS at:
453-0049, 456-0102 or 456-0546.